Support

This is the support page for the Rusutsu app (the official app of Rusutsu Resort).

Questions about the app

For questions about using the app, problems, or your account, please email:

• rusutsu-app@rusutsu.com

Including the device ID shown on the app's Account screen helps us look into it quickly.

Deleting your account

You can close your account from the app's Account screen. If you cannot do so from the app, for example because you have deleted it, please email the address above. See the Privacy Policy for details.

Questions about Rusutsu Resort

For accommodation, facilities, lift tickets and other questions about the resort, please use the contact page on the official website.